Routing Table differs between GUI & Shell

Hi Guenther,

please show us the Output of "ip route" and the route cache for one ip in the missing remote network

example: "ip r g 192.9.200.2"

Yours Lukas

XG230_WP02_SFOS 17.5.0 GA# ip r g 192.9.200.2
192.9.200.2 via 178.188.248.104 dev Port2  src 178.188.248.106

Hi Guenther,

for completeness please share the output of ip route.

Since the gateway 178.188.248.104 does not match your route definition, i assume this as the default gateway of one of your WAN Ports.

you can try to delete and readd the route if this doesn't help, please consider this a bug and call support.

btw. Have you changed anything in routing precedence in Device Console? " system route_precedence show"

Yours Lukas

Hi Guenther,

for completeness please share the output of ip route.

Since the gateway 178.188.248.104 does not match your route definition, i assume this as the default gateway of one of your WAN Ports.

you can try to delete and readd the route if this doesn't help, please consider this a bug and call support.

btw. Have you changed anything in routing precedence in Device Console? " system route_precedence show"

Yours Lukas

I have played with the GUI. Add / Delete the route, now the route is now shown. I think there is a bug. The GUI shows the same entries as before.

Most likely your route in GUI has some "validation error" while trying to save it. So it never comes to the iptables. 

You could open a sophos Support case to get a information about this. 

https://community.sophos.com/kb/en-us/123185

You should find a log called validation_error.log 

This log should indicate "something". It is hard to read, so i would suggest to contact the Support.