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XG 105 with XG Home has a wrong physical interface (port) assignment

I set up my XG 105 Rev. 3 hardware appliance with the XG Home Firewall (software version). This has been done by erasing the partitions an install the SW-17.1.4_MR-4-254.iso image.

Why

Why I did it? Actually I had an online chat with one of the Sophos representatives prior I bought the hardware appliance to make sure I'm able to use the piece of hardware together with a home license. They agreed by filling out the form for the home version and using that serial number. After unboxing and setting up the box I realised they gave me a wrong advise. After reading all the posts, I admitted to chose between losing my warranty by flashing an (un)supported home software image or losing the money by moving the device to the basement to all the other stuff that I cannot use...

Issue

Installing the software home version was done quickly without any issues. But after that the odyssey began. Despite port 1 all the other ports were down (so far so good). But physical port 1 is not the software port 1. After some syslog readings I saw that the physical port 1 one is actually port 2 in the Sophos operating system. But through CLI only software port 1 (physical port 4) can be configured, ....

In short all my physical ports have a shift of one the the port numbering within thin the Sophos XG software. I guess this happens because on the left hand site of the physical port 1 is the SFP port, which probably gets handled as the real port 1 instead of 4 (port is shared with RJ45 port 4).

Question

Can this assignment between physical NIC (physical port) and software port (within Sophos) be adjusted through the Web UI or through the CLI (or editing some config files in the shell)?

 

Thank you very much!



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