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User creation from Portal creates a user account with email addresse name (containing blanks) ?

Hi,

i migrated from UTM to XG this week and i have some problems with AD integration.
I imported the AD Groups Mitarbeiter and all is fine.

I know that a user can logon to the user portal even if the user does not exist.
SG 17.5 get´s the Data from AD and creates the user.

My mail is in this format surname.name@company.de and the domain is dc=company,dc=local,dc=de

If i logon with mit NetBios account surname name  a new user is created.

User name "surname name@company.local.de"
There is a bank inside the username!

Descriptive name is "surname name@company.local.de"

Is the domain behind the name normal or by design?
I would have expected that the surname and name will be used for user creation.

How can i autofill the Email setting for the new user?

Thanks

Jürgen



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  • Hey Jurgen,

     

    My XG is the same - firstname.surname@internaldomain.int

    I set my STAS to pick DC=internal domain, DC=int

    It does pull the email address from the AD credentials though - do you have all users set up with the email field populated in the Properties of the user in AD?

  • I haven´t installed STAS.
    I only added the domain controller and importet the main user group.

    If it pulls the email address, from which attribute would the be?

    My mail adresse is surname.name@company.de (.local)

    either i need full email as a username or strip all after @company....

  • Hey Jurgen,

     

    Sorry I thought you had STAS configured as it reads your AD and automatically pulls users as they login to their PC's.

     

    How are your users authenticating? Do they enter user / pass in a web portal?

  • The user is not known to the XG!

    I open the user portal from Chrome or IE Browser.

    Next i enter my netbios login with a password and the user is created like "john smith@company.local.de"
    The email address is not used at the creation.

    email would be "john.smith@company.de"

  • Oh OK - I would suggest you look into STAS as this way you don't need to import anyone and you can add the users to groups in AD that you can control in the XG if you have a business requirement.

     

    For example in my group we have User and Elevated - users get the basics but no Social Media etc and Elevated gets everything except Nasty files like exe, jar, vbs etc

     

    This way we restrict access and also get reports on user activity  - not machine activity.

     

    Sorry I cannot answer your other question as STAS does the email field OK

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  • Oh OK - I would suggest you look into STAS as this way you don't need to import anyone and you can add the users to groups in AD that you can control in the XG if you have a business requirement.

     

    For example in my group we have User and Elevated - users get the basics but no Social Media etc and Elevated gets everything except Nasty files like exe, jar, vbs etc

     

    This way we restrict access and also get reports on user activity  - not machine activity.

     

    Sorry I cannot answer your other question as STAS does the email field OK

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