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How to configure the new Sophos Connect VPN in 17.5

Brian Hawkins

So far I have found the documentation lacking for setting up the new VPN client that comes with 17.5. Specifically in regards to the internal and external ID and what thats for.  I am also wondering with the IP range? Does it create the DCHP pool automatically? 

It would be great if there was a walkthrough on setup or if there were any more details. But I can't find any.



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    I configured Sophos Connect on my XG, downloaded client and installed.  I can't even make a connection.  I see "Connection may fail because IKE UDP Port seems to be blocked".    It does seem like my XG has ports 500 and 4500 closed.  I have no firewall rule configured for Sophos Connect - didn't think one was needed but perhaps that's another documentation shortfall.  Any advice will be appreciated.

    Thanks!

  • 0 in reply to Ed_C

    This will require some troubleshooting to determine where along the path to the gateway (XG) UDP port 500 is blocked. scvpn.log file will provide some additional details. The log file can be found in c:\program files (x86)\sophos\connect on Windows and /var/log on Mac OS. Please post that file here so it can help me to determine the problem.

  • 0 in reply to rmk_95128

    I ended up abandoning Sophos Connect and instead setup the SSL VPN and client.  That went quite well and was up and running in little time.  Still not sure what was causing grief with UDP 500 & 4500.  Thanks for the responses. 

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