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Unable to boot to installer disk (CD or USB) - no error

Tim M

Hello,

I am attempting to move from the Sophos UTM 9 to Sophos XG firewall (both home use licenses), but have been unable to get the computer to actually boot to the XG installer disk to even start the installation of XG.

I first burned the ISO to a CD and tried booting to that - when I select that option from the boot menu, I just get a blank screen with a blinking cursor in the top left corner.... no error, nothing. Next, I tried installing via a bootable USB (created with Rufus, in DD mode) and I see the same frustrating blinking cursor. No error, nothing!

Perhaps my system isn't supported? It works fine for UTM 9...

I'm running a custom build, with Intel D2500CCE motherboard with embedded Atom D2500 CPU, 4GB RAM, 320 GB HDD.

Looked up some install issues in the forums, but they all seem to specify errors, which I don't have.

Thanks for any insight you can provide!



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