Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 11 replies
  • Answers 1 answer
  • Subscribers 29 subscribers
  • Views 8537 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Upgrade issue

syed faraz

After upgrade of xg450 from 17.0 Mr 8 to 17.1.3 Mr 3 memory utlization has increased. Memory utlization remain high in non peak hours of our operations. In older version memory utlization fluctuate in peak/non peak hours of our operations.



This thread was automatically locked due to age.
Parents
  • +1

    17.1.2 and 17.1.3 have known issues like a corrupt garner service. This can lead to high memory utilization.

    You should update to 17.1.4 or maybe to 17.5.

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Jelle

    17.1.4 MR 4 is released  in stages. I will install full released version of 17.1.4 MR 4

    Thanks  

  • 0 in reply to syed faraz

    Installed 17.5 yesterday. Looks good to me so far.

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Jelle

    Hello Jelle,

    Thank you for the update , glad the issue is sorted out with the upgrade.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • +1 in reply to Aditya Patel

    Hello ,

    I luckily didn't have an issue as I never installed 17.1.2 or 17.1.3. Read about the problems in the community before updating. It's having issues.

    But as I said 17.5 seems to run fine so I suggest to everybody who is on 17.1.2 or 17.1.3 to install 17.1.4 or 17.5.

    I'm pretty sure can solve the issue with the update / upgrade.

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

Reply
  • +1 in reply to Aditya Patel

    Hello ,

    I luckily didn't have an issue as I never installed 17.1.2 or 17.1.3. Read about the problems in the community before updating. It's having issues.

    But as I said 17.5 seems to run fine so I suggest to everybody who is on 17.1.2 or 17.1.3 to install 17.1.4 or 17.5.

    I'm pretty sure can solve the issue with the update / upgrade.

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

Children
Cookie Information Banner