Hello Sophos community:
Recently We deployed a Sophos Firewall XG 330 solution in which we have an integration whit three Active Directory Servers. We did that integration as per intructions from Sophos. And we started to get the users authenticated properly on Two of those AD but on the third one, it worked once for a while but then stopped. After multiple verifications the problem was not solved with current configuration but we realized that under (eventlogs) NET_API option it worked on all of three. The problem now is that it is working for a while somes minutes or hours but suddenly the STAS stops from getting logs from ADs aand the authentication fails. that happens on all of three integrated not at same time though. The point is if we restarted the STAS service manually started to work again but the same issue happen just to be clear that every user logged on ADs stops from getting authenticated at some time and never gets authenticated until the STAS is restarted.
I would like to know if You have had a simiar issue, and wht have you done to solved it.
Thank you guys in advance regards
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