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STAS Users showing XG's IP address in Show Live Users

Tam Ben-Jusu

I have an XG230 with STAS running on a Windows 2012 R2 domain controller.

Some of the users listed in STAS are showing their ip address as that of the XG230 and not the correct ip address of the machine they are on.

These users suffer from random disconnects.

Anyone else have this problem?

Is there a fix?

Many thanks in advance.  



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[edited by: Erick Jan at 12:05 AM (GMT -7) on 16 Sep 2022]
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  • +1

    Hi Mathew ,

    I belive you would need to take a sample of the user being affected in Event Viewer and you may filter using Event ID: 4768 and cross reference with the logs on STAS ,

    If the Host address on your ADS is not the address you would expect then that would need to be fixed on your end. STAS will pick up the events from your event logs.

    Snapshots reference.

  • +1 in reply to Aditya Patel

    Thanks again Aditya and everyone..

    The 2nd domain controller was newly added to the network and was not in a server group that had a firewall rule applied.

    Any traffic to and from the 2nd dc through the XG230 was 'masqueraded' as the XG230 ip address.

    I added the dc to the server group and the correct ip address appeared in the Event Logs

    Many thanks for all of your help.

     

     

Reply
  • +1 in reply to Aditya Patel

    Thanks again Aditya and everyone..

    The 2nd domain controller was newly added to the network and was not in a server group that had a firewall rule applied.

    Any traffic to and from the 2nd dc through the XG230 was 'masqueraded' as the XG230 ip address.

    I added the dc to the server group and the correct ip address appeared in the Event Logs

    Many thanks for all of your help.

     

     

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