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Very low speed on speedtest.com

Hello! I need help. i have very low speed site speedtest.com showed 15mb/s download and 10 mb/s upload. My Provider give me 50mb/s... About my device: Sophos Firmware Version SFOS 17.1.3 MR-3. Install on virtual machine VMware ESXI 6.0. 

For info: 1)Total Available WAN Bandwidth 100000

Bandwidth Usage
Priority 	Guarantee(KBps) 	 Limit(KBps) 
------------------------------------------------------------------
       0 	       0.00		      0.00    
       1 	       0.00		      0.00    
       2 	       0.00		      0.00    
       3 	       0.00		      0.00    
       4 	       9.75		  79872.00    
       5 	       2.00		  40000.00    
       6 	       0.00		      0.00    
       7 	       0.00		      0.00    
------------------------------------------------------------------
       7 	       1.00		 100000.00 (Default Policy)
------------------------------------------------------------------
Total    	      12.75		 219872.00   

This values constantly changing.

2) Intrusion Prevention>DoS Attacks>TCP flood is No, UDP flood is No. All paramets is No.


3) In DoS & Spoof Protection>TCP flood and UDP flood flag is not set.
Attack Type Source Destination
Packet rate per
Source
(Packet/min)
Burst rate per
Source
(Packet/sec)
Apply
Flag
Source
Traffic
Dropped
Packet rate per
Destination
(Packet/min)
Burst rate per
Destination
(Packet/sec)
Apply
Flag
Destination
Traffic
Dropped
SYN Flood       0       0
UDP Flood       0       0
TCP Flood       0       0
ICMP/ICMPv6 Flood       0       0
Dropped Source Routed Packets - - - - - -  Yes -
Disable ICMP/ICMPv6 Redirect Packet - - - - - -  Yes -
ARP Hardening - - - - - -   -

Which settings do i need to show? Sorry for my English...


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  • Hello!

    I checked my speed in site speedof.me and result: Latency 102 ms, Max Download 6.42 Mbps and Upload 18.27 Mbps. Test server is Frankfurt 1. This site showing speed from my provider to frankfurt server. It is not what i need. I need to see speed from my router to provider server. Therefore I use speedtest.net! Provider promises me 40 Mpbs channel speed. And really when i connect from my laptop ethernet port in their (ISP) link directly. I saw about 50 mbps. But through firewall not more 15 mbps download...

    I dont have any rules and politicies, this rules are present, but not me. Intrusion prevention - none. Web policy - none, apllication control - none. I connected to the XG - LAN.

  • Hi,

    speedof.me is pproviding you with your actual bandwidth available. Speedtest.net is not as reliable from my experience.

    Please post a copy of your rules and your network configuration.

    Ian

  • Rules, if i understand you correctly - this is Firewall rules?

     

    On this screenshot you can see "6 option" - Clientless Access. I'm clientless user. Below i attach screen of clientless rules. clientless users haven't any rules.

     

     

    And what do you mean - network configuration, what exactly are you interested in?

     

  • Hi,

    thank you for posting those shots.

    A minor item, your DNS rule should be at the top.

    I am not sure why you have the drop rule for your WAN interface, seems a bit of a waste.

    On your network configuration you have two entries, one for 10,000,000,000 and the other for 1,000,000,000 I suspect this will be causing you some grief. The LAN one should be 1gb/s and depending on what you WAN is plugged into but would suspect it should be 100mb/s.

    Ian

  • Omg.. my problem is solved.. Problem was be in Traffic shaping for users... Ty guys!

  • Thank you Dmitry for the update, QoS (traffic shaping) was the first point to check in #4 of my suggested troubleshooting guide.