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HTTP scan downgrade the Wifi speed from M to K bits with iOS device

ShunzeLee
Dear All,
Our client faced a issue on HTTP scan and Wifi.
When enable HTTP scan, it will downgrade the Wifi Speed to K bits with iOS device.
 
I have upgraded the AP firmware to 11.0.005, but it can not resolve the issue.
 
Only uncheck the HTTP scan make the speed to M bits again.
 
Malware and Content Scanning as following.
 

I have opened a case, but support team haven't contacted me yet...

Any suggestion?

XG Firmware: SFOS 17.1.2 MR-2
AP Firmware: 11.0.005
 
Shunze 


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  • 0 in reply to Jelle

    Sohpos knows the issue. but they didn't tell us which version of firmware will fix it.

    No word for Sophos...

  • 0 in reply to ShunzeLee

    Hi ShunzLee,

    I think I can see why my APs work "correctly" and some of the others don't. The failing setup appears to use virtual WIFI while mine are connected physically, if you understand what I mean?

    Ian

    Fixed spelling and word placement so sentences make sense.

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to ShunzeLee

    I do not have Rock_User or Rock_User5 devices (I assume these are your Wireless SSIDs) ... Further, I do not have any devices named after my SSIDs;

    I have the following interfaces:


    - GuestAP (applied 'ethtool -K GuestAP tso off')

    - Port1 (LAN interface - did not touch)

    - Port2 (WAN interface - did not touch)

    - vxlan3 (applied 'ethtool -K vxlan3 tso off')

    - vxlan3.101 (applied 'ethtool -K vxlan3.101 tso off')

    - vxlan4 (applied 'ethtool -K vxlan4 tso off')

    - vxlan4.101 (applied 'ethtool -K vxlan4.101 tso off')

    - ipsec0 (assumed ipSec only interface - did not touch)

    - imq0 (appears to be for QoS - did not touch)

    After applying the command to what I assume are the appropriate interfaces, performance has actually gotten worse. The speedtest tool on my server now does not even register 'upload' speed. I've also confirmed file transfers behave the same, poorly then fail altogether.

    For now, I have attempted to reverse the commands above, and receive the following output:


    SFVH_SO01_SFOS 17.1.3 MR-3# ethtool -K GuestAP tso on
    Could not change any device features

    This suggests the initial command (ethtool -K GuestAP tso off') did nothing. The other vxlanX interfaces saw the 'tso on' command complete successfully. 


    Please advise. Thank you.

  • 0 in reply to rfcat_vk

    There is a "new" bug ID. Seems like it will be fixed in V17.5 MR1. (so basically next release). 

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  • 0 in reply to LuCar Toni

    Is there a workaround in the mean time?

     

    The referenced posts call to ifconfig <wifi name> ... I've no interfaces that match my wifi ssid. Which is the correct device(s) - Can someone confirm please?

    When should we expect the next release?

  • 0 in reply to Shane Painter

    You should perform ifconfig. 

    Check all Interfaces - Separate Zone should create an own interface. https://linux.die.net/man/8/ifconfig

    Something beside your Port/eth interfaces. 

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