This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos RED XG to UTM Access Issues

Hello - Just moved to the XG firewall, but still running a UTM on the client end. We use a RED tunnel (XG to UTM) for access to some resources we manage.

The RED connection seems to be working 100%. I see both XG and UTM showing as up and running and I can ping the client RED IP from Sophos XG diagnostics.

However, I can't for the life of me access the client resources. Other than changing out the RED connection client side, I made no other changes as all the rules worked when it was UTM to UTM.

XG's policy tester both firewall and web say it's allowed, and I can see on the client UTM logs that my traffic is coming over, but that's it. In this case I'm trying to access a HTTPS (443) resource.

 However from my PC I cannot ping, tracert, or hit the client's RED IP or the HTTPS resource.

 

I do have a static route setup, which again I assume is working since XG can ping the resources, and I can see on the Client's UTM my IP making it's way over. Doesn't appear any traffic is dropped per their logs.



This thread was automatically locked due to age.