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Admin Password issues XG135

Driving me nuts.

Love this firewall so far...when I can login. First got it a few days ago. Changed the admin password. Then it wouldn't work. Yes, I tried both with and without Caps Lock just in case I screwed that up. Reset router. (Love how I can plug a monitor and keyboard in and get to console. Very cool).

Ran through again. Set password. It worked...until today. For no reason I can see it just stopped working. Back to console. Reset password. Success. Verified password several times by going through the menus and being asked to login again. 

Go back to web interface: password or username incorrect. 

 

Am I not doing this right?

https://www.youtube.com/watch?v=E1KGEzuLEsg

 

 



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  • I am having kind of related issue with our XG115. Somehow the admin password just stopped working and we had to reset via console. This is after upgrading the firmware. I have another device the Admin password just stopped working and this device is 200 miles away from me and no we didn't do anything with this firewall LOL.  

  • I had the same issue after upgrading to 17.5 with the default password. I just plugged in a keyboard and a monitor and I was able to access the console with the password that wasn't working on the web interface! Really weird. I just changed  the password to the same old one and I was able access the web console without having to reboot anything.

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  • I had the same issue after upgrading to 17.5 with the default password. I just plugged in a keyboard and a monitor and I was able to access the console with the password that wasn't working on the web interface! Really weird. I just changed  the password to the same old one and I was able access the web console without having to reboot anything.

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