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XG Log View not showing denied

Much like this post, https://community.sophos.com/products/xg-firewall/f/logging-and-reporting/98950/how-to-log-dropped-firewall-http-s-traffic, I'm noticing that since upgrading to v17 that the log viewer doesn't show all of the blocked traffic.  Is this a bug, or is there a setting need changed? 



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  • Hello,

    today i have a same issue. the case:

    the XG (17.5.4) is only configured with firewall rules

    user want to use a FTP over TLS Connection and the login works and after that the client want to list the directory and this fails. The reason was that there was an firewall rule for port 21 and 6000 to 6100(UDP) but the connection for the ports 6000-6100 runs over TCP and not UDP. In the firewall logs there was no blocking logged. With TCPDUMP i found the failure and accept the TCP Ports and then it works.

    The "new" accepted TCP Ports were logged and other blocking ports were also logged so is not a normal behaviour for me.

    michael

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  • Hello,

    today i have a same issue. the case:

    the XG (17.5.4) is only configured with firewall rules

    user want to use a FTP over TLS Connection and the login works and after that the client want to list the directory and this fails. The reason was that there was an firewall rule for port 21 and 6000 to 6100(UDP) but the connection for the ports 6000-6100 runs over TCP and not UDP. In the firewall logs there was no blocking logged. With TCPDUMP i found the failure and accept the TCP Ports and then it works.

    The "new" accepted TCP Ports were logged and other blocking ports were also logged so is not a normal behaviour for me.

    michael

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