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Port forward or VPN or WAF? best practice question

We have a fleet of XG's and SG's. When vendors install gear at a customer site and request port forwarding I usually push back and require VPN access. For the larger vendors, with tens of support engineers, this is untenable and I understand that. I began thinking about the WAF feature because it terminates/tears down those remote connections, inspects/scans/etc then re-creates the connection to the virtual server (I believe that's how it works). However, I am not sure that the WAF is designed or will work for all of these vendor devices. In short, if the local device has a web interface could it then qualify as a supported system for this option? I am thinking about a hotel client in particular who has just installed a local appliance which will manage the thermostats. It's all IP based. We allow SSH/HTTP from their network only. 

If port forwarding truly is the only option, what are some extra measures we could take to increase the security? 

 

Thanks for reading.

 

TA



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