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XG230 I do not have internet access

hello I have configured my xg230 as follows
port1: lan static 192.168.1.254
port2: wan dhcp
port3: wan static

I do not have internet access from the lan, I have disabled the dhcp, and it occupies a fixed ip on my computer, same that I have registered on the host and added a firewall rule with all the services from lan to wan and I can not get internet
help...!!!

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0 rfcat_vk over 7 years ago

Hi and welcome,

Have you created any rules that allow traffic out from your LAN? Disabling DHCP on your LAN will not affect access, but also what is the network interface (LAN) IP address?

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Marcos Ramirez over 7 years ago in reply to rfcat_vk

the ip of the lan interface is 192.168.1.254 a rule ?

where do I configure that? I have only created a web rule that allows all the services and this rule added in the firewall

xg230

sfos 17.1.1 MR-1
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0 Marcos Ramirez over 7 years ago in reply to rfcat_vk

the ip of the lan interface is 192.168.1.254 a rule ?

where do I configure that? I have only created a web rule that allows all the services and this rule added in the firewall

xg230

sfos 17.1.1 MR-1
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0 FloSupport over 7 years ago in reply to Marcos Ramirez

Hey Marcos Ramirez

Would it be possible to share the details (screenshots) of this firewall rule you have configured?

For reference, please also take a look at our Sophos XG Support page for videos and articles to assist you with your initial setup.

Regards,

Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Marcos Ramirez over 7 years ago in reply to Marcos Ramirez

hello good day attached screenshots of my settings...







ip 1.238 is what I have fixed on my computer, and I can not get internet
thank you

0 FloSupport over 7 years ago in reply to Marcos Ramirez

Hey Marcos,

Would it be possible to enable the support access tunnel on your appliance and PM me with your support ID for further investigation?

Thanks!

Florentino
Director, Global Community & Digital Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Marcos Ramirez over 7 years ago in reply to FloSupport
Hi, I already detected the problem that caused that it did not have internet access, my network cable that was connected to a wan port came from a modem that my Internet provided my current firewall (cyberoam) and that blocked the internet access, in these I am doing tests with an external modem that does not go through the cyberoam and I have had a connection, so I am checking that I have internet in each one of the aliases that I create in the network 1.254 ... 2.54, ... 3.54 .. . etc.

thanks for your support
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