I see the MR2 has just been released. Any idea what this was about: NC-29963 [Firewall] Appliance rebooting with kernel dump I might give it a week or so before updating to see if anyone has issues before making them mine :-(

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v17.1.2 MR2 Release Notes

M8ey over 7 years ago

I see the MR2 has just been released.

Any idea what this was about:

NC-29963 [Firewall] Appliance rebooting with kernel dump

I might give it a week or so before updating to see if anyone has issues before making them mine :-(

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0 apalm123 over 7 years ago

Thanks for posting this M8ey I hadn't seen that fix buried in the release notes. This sounds incredibly interesting, especially given the other thread that you and are I posting our latest issues. Hopefully you can get it running on your replaced- unit. It might be related to our problems?

If so I'm in for major trouble because I am stuck on the last 16 release still due to VPN changes that keep an old IKEv1 VPN that I don't control the other end, working. I might try looking into the idea of running two firmwares and trying this latest one to see if VPN will work now as well. Not sure how easy switching to the secondary firmware is, and switching back if it doesn't work right, like if it would mess up VPN certificates or anything or if it's seamless.

Does anyone have any clues about when this issue was introduced and if the ONLY fix is to update to the v17.1.2?

References:

The other post, listing our support case #'s: https://community.sophos.com/products/xg-firewall/f/hardware/103528/xg210-crashed-today

The release notes; https://community.sophos.com/products/xg-firewall/b/xg-blog/posts/sfos-17-1-2-mr2-released
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0 rfcat_vk over 7 years ago in reply to apalm123

Hi,

I can answer one of your questions. Switching back to the previous installed version is very easy, in backup and firmware you click on the install and boot previous version.

Ian
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0 apalm123 over 7 years ago in reply to rfcat_vk

Thank you Ian. Does doing so keep using the same exact configurations? So if I boot with that button to 17.x, but find that it doesn't help, I can switch back to my previous version and the configuration is still the same? Obviously I'll backups configs, but just curious. Thx!
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0 apalm123 over 7 years ago in reply to rfcat_vk

Thank you Ian. Does doing so keep using the same exact configurations? So if I boot with that button to 17.x, but find that it doesn't help, I can switch back to my previous version and the configuration is still the same? Obviously I'll backups configs, but just curious. Thx!
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0 rfcat_vk over 7 years ago in reply to apalm123

Hi,

I am not 100% sure because from memory the configuration was updated so you might need to restore your configuration in this case.

Ian
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