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User Authentication Delay after update to MR8

HI,

There is another issue after updating MR8, after upgrade it to MR8 it takes few minutes to connect AD users to the domain. when I log in to the PC network icon shows as limited connection after few minutes it became too normal.

Before updating to MR8 (Previous MR2) UTM connection shows 200 users logged. but after MR8 it becomes vary. is that the issue?

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0 sachingurung over 7 years ago

Hi SupunD,

Which authentication method are you using? Do you see the authentication requests on the XG firewall for the users? PM me access_server.log to investigate further. How to get the log file, please refer to, https://community.sophos.com/kb/en-us/123185.

Thanks,
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