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[BUG] XG v16/17 PPPOE doesn't endlessly tries to reconnect

guillaume bottollier

Hi All,

i have a weird issue concerning clients with xDSL lignes, with a modem bridged and connected to wan port of the XG.

There are more and complains about internet failures (different clients, different DSL providers, different modems), and in most of the cases the pppoe Wan port status is "Disconnected".

Just by clikcing on "connect" connection goes up immediatly !

Is there a way to force the XG to retry enlessly to reconnect ?! (which should be a basic thing !!!!)

Thanks !



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    So the randomness of this issue continues.

    Last night there was carrier maintenance on a fiber service. The attached XG210 unit had exhibited the PPPOE fault once only.

    Link was down at 2:19am

    PADI packets every 5 seconds for 1 minute then a PAD0 timeout and a session restart

    It continued this for 55 minutes while the service was offline then re established connection correctly.

    This unit is still running 17.5.MR8 firmware.

     

     

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  • 0

    So the randomness of this issue continues.

    Last night there was carrier maintenance on a fiber service. The attached XG210 unit had exhibited the PPPOE fault once only.

    Link was down at 2:19am

    PADI packets every 5 seconds for 1 minute then a PAD0 timeout and a session restart

    It continued this for 55 minutes while the service was offline then re established connection correctly.

    This unit is still running 17.5.MR8 firmware.

     

     

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