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Impossible to connect user portal

I am new to this community and new to the UTM Sophos XG 125. The problem I have is that I use a tutorial to create an SSL VPN. already create the certificate, create the VPN, then create the users and assign the permissions to access the remote access and then granted permission from the wan so that the devices can access from outside through a portal user but it has been impossible to access.

 

 

PLEASE I NNED HELP URGENTE

 



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