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Import Full Configuration Failure

ChrisKnight

Trying to resolve a Captive Portal certificate binding issue. No matter what I do, the Captive Portal refuses to use the specified certificate and stubbornly uses the ApplianceCertificate certificate.

I've performed a backup, factory reset and restore but still have the same problem.

I've just tried an Export full configuration, factory reset, minimal configuration necessary and Import file, but end up with an "API Import Fail" error.

I'm not trying anything fancy, just using the same release (v17.1.1) and the same hardware (XG 115, same unit).

Is it possible to import a full configuration, or is there a trick I'm missing to successfully complete this?

Really not looking forward to reconfiguring from scratch for the four XG units I have that have this certificate binding issue :-(



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    Contents of /log/apiparser.log

     

    INFO : 4410 Sanity check not required. And XML file is valid. xml: /sdisk/api-2018-07-07-14-52-05/Entities.xml.
    INFO : 4410 Start Set Handler,Component : PopImapScanning
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for PopImapScanning.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!INFO : 4410 End SET Handler, Status : Success, Component : PopImapScanning, Transaction : , Operation : NONE.
    INFO : 4410 Start Set Handler,Component : SophosAdaptiveLearning
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for SophosAdaptiveLearning.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!INFO : 4410 End SET Handler, Status : Success, Component : SophosAdaptiveLearning, Transaction : , Operation : NONE.
    INFO : 4410 Start Set Handler,Component : PatternDownload
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for PatternDownload.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 type != const in logicaloperator.So string comparision is done.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!INFO : 4410 End SET Handler, Status : Success, Component : PatternDownload, Transaction : , Operation : NONE.
    INFO : 4410 Start Set Handler,Component : AdminSettings
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for AdminSettings.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:500
    ERROR : 4410 Opcode return status is neither 528 nor 200 for ImportSo Exiting.....

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    Contents of /log/apiparser.log

     

    INFO : 4410 Sanity check not required. And XML file is valid. xml: /sdisk/api-2018-07-07-14-52-05/Entities.xml.
    INFO : 4410 Start Set Handler,Component : PopImapScanning
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for PopImapScanning.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!INFO : 4410 End SET Handler, Status : Success, Component : PopImapScanning, Transaction : , Operation : NONE.
    INFO : 4410 Start Set Handler,Component : SophosAdaptiveLearning
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for SophosAdaptiveLearning.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!INFO : 4410 End SET Handler, Status : Success, Component : SophosAdaptiveLearning, Transaction : , Operation : NONE.
    INFO : 4410 Start Set Handler,Component : PatternDownload
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for PatternDownload.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 type != const in logicaloperator.So string comparision is done.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!INFO : 4410 End SET Handler, Status : Success, Component : PatternDownload, Transaction : , Operation : NONE.
    INFO : 4410 Start Set Handler,Component : AdminSettings
    ERROR : 4410 Key:ISCrEntity is not found in RequestMap File for AdminSettings.
    WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:200
    INFO : 4410 Import for this component is done sucessfully!!!WARNING : 4410 Can't get the <Add/Update> element from map file, So Mode value is 'Add'.
    WARNING : 4410 Mode value for 'Add' is not there, So Mode value is 'Update'.
    ERROR : 4410 Flag setting for this opcode is 16.
    INFO : 4410 Opcode response: status:500
    ERROR : 4410 Opcode return status is neither 528 nor 200 for ImportSo Exiting.....

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