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Mydlink ip camera feeds not working on android 8

Andrew Ong

hi,

I have a few dlink camera which used to work fine on my XG105.

I used the android app called mydlink to view the life feeds.

Now all I can see is the spinning loading circle and I haven't touched the xg105.

It seems working on andoid 6 but not 8.

Its also working if I connect the camera to my neighbours wifi,And I can view on android 8 phones.

I've sent the cams back to dlink for testing and its working as well.

It rounds out to be Sophos as ive contacted our local support for Sophos and they said its their problem.

How do I speed up the rectification as I use this for my company surveillance.

What could be the problem?



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  • 0

    Hi Mate,


    Good day!


    Did you input the all the port numbers the application you're using under the services?


    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

  • 0 in reply to Deo Angelo Lim

    Nope..it worked flawlessly as it's a simple up camera.

    Does not require opening ports as I have used it for 3 months with no problem.

  • 0 in reply to Andrew Ong

    Hi Mate,

     

    Good day!

     

    Noted on this. The camera application might have an update also but if it is working fine last time. Have you tried to allow all firewall traffic on your android device? If yes, then you could check it on packet capture.

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

Reply
  • 0 in reply to Andrew Ong

    Hi Mate,

     

    Good day!

     

    Noted on this. The camera application might have an update also but if it is working fine last time. Have you tried to allow all firewall traffic on your android device? If yes, then you could check it on packet capture.

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

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