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Unable to view youtube videos via previews or links, but works on youtube.com

tomrgsd

Using SFOS 17.1.0 GA on XG 650. We have Safesearch enabled and if a user that is allowed goes to youtube, they can search and view videos as expected. When that same user and same computer tries to watch a video that may be embedded, redirected or even a link from a web search, it says "This video is restricted. Try signing in with a Google Apps Account." I have tested with 3 different authentication mechanisms with the same result. The Logs show the correct user to IP correlation. Any help or suggestions are appreciated.



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  • +1

    This is not a known issue.

    Essentially all the XG is doing is telling YouTube to do enforcement using their documented method (https://support.google.com/a/answer/6214622?hl=en option 1).

    Originally YouTube just had restrict.youtube.com and that matched the same level of restrictedness as you get when you turn on restricted mode in YouTube settings. Now YouTube made that one VERY strict and created a second restrictmoderate.youtube.com that matches the level you get in YouTube settings.  The result is that many people are finding that the setting makes many seemingly-benign videos considered restricted.

    In 17.2 (or whatever we call the next major release) we will be:
    - Separating YouTube and SafeSearch into two separate configurations
    - Moving both to per-policy settings rather than global
    - Allowing YouTube to be set to Strict or Moderate

     

    However this would not affect any issues where embedded works differently than the website itself.

Reply
  • +1

    This is not a known issue.

    Essentially all the XG is doing is telling YouTube to do enforcement using their documented method (https://support.google.com/a/answer/6214622?hl=en option 1).

    Originally YouTube just had restrict.youtube.com and that matched the same level of restrictedness as you get when you turn on restricted mode in YouTube settings. Now YouTube made that one VERY strict and created a second restrictmoderate.youtube.com that matches the level you get in YouTube settings.  The result is that many people are finding that the setting makes many seemingly-benign videos considered restricted.

    In 17.2 (or whatever we call the next major release) we will be:
    - Separating YouTube and SafeSearch into two separate configurations
    - Moving both to per-policy settings rather than global
    - Allowing YouTube to be set to Strict or Moderate

     

    However this would not affect any issues where embedded works differently than the website itself.

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