XG210 crashed today

I had a similar experience.

My XG 230 running 17.1 GA hot a Load Average of above 15 which made the CPU get stuck at 98+%

I had to pull the plug and reboot it to get it back. It too reports high CPU. Only since 17.1 was loaded though.

Hello,

Mine did not crashed since my post.

Hope that it won't anymore.

Mine hasn't either.

I had the Sophos Support team jump in and run through the logs. We can see when I rebooted it but for 30 min before - when CPU was high there were no logs showing anything bad.

The XG just went nuts for no reason.

The Sophos support just called me back today to connect on the XG and have a look on this crash.

They told me they will escalate the case at the lvl 3 because they couldn't find anything in the logs.

All I got from support was to perform Hardware, Memory, and Disc checks.

Sadly mine crashed yet again - this time no CPU load etc - just stopped and died.

Sad...

Mine did not crash since the initial crash and lvl 3 engineers are still investing on the issue.

Mine crashed yet again today.

Logging etc was fine until the crash when it just stopped - no errors etc.

Sophos are now RMA me a new one as they think it might be a Hardware failure due to the way logs just stop.

We have had one of our XG210s (lightly loaded) crash yesterday about 15:45, with 17.1.1 MR-1, hard rebooted today as even ssh terminal will not log in, GUI died 1hr or so later, ssh cannot login as well so downgraded to 17.0.8 MR-8

It had been running 17.1.1 MR-1 for over a week with no issues so I think an update sent yesterday has caused this.

We have had one of our XG210s (lightly loaded) crash yesterday about 15:45, with 17.1.1 MR-1, hard rebooted today as even ssh terminal will not log in, GUI died 1hr or so later, ssh cannot login as well so downgraded to 17.0.8 MR-8

It had been running 17.1.1 MR-1 for over a week with no issues so I think an update sent yesterday has caused this.