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CISCO VPN not working after MR8?

GaryChancellor

I upgraded one of my firewalls this weekend to 17.0-MR8. Upgrade went fine. However, now the Cisco VPN Client that we use for remote MacOS and Apple iOS users is not working. The firewall rule is the same before and after. All other settings still look the same. We can connect and authenticate, but nothing is reachable via VPN. Authentication Log shows login. SYSTEM log shows connections and disconnections. However, Firewall log does not show anything even though firewall rule has logging turned on. I do have a few IPS log entries, but nothing that seems relevant. 



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    I also had this issue recently after migrating to V17. The other issue we had was that the VPN connection would not respond to 2nd and subsequent connection attempts after the initial VPN connection was disconnected, until the Charon service was restarted on the XG.

    I had originally logged a request regarding the non-passing of user identified traffic but found the VPN connection issue during our troubleshooting. Sophos were diagnosing and patch-writing for what seemed to be weeks, but BOTH the connection and traffic issues have been resolved the issue for us over the weekend with the installation of this patch.

    My Sophos Support request number was 8048083. Perhaps you can refer them to this for the patch (if it is applicable to you).

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    I also had this issue recently after migrating to V17. The other issue we had was that the VPN connection would not respond to 2nd and subsequent connection attempts after the initial VPN connection was disconnected, until the Charon service was restarted on the XG.

    I had originally logged a request regarding the non-passing of user identified traffic but found the VPN connection issue during our troubleshooting. Sophos were diagnosing and patch-writing for what seemed to be weeks, but BOTH the connection and traffic issues have been resolved the issue for us over the weekend with the installation of this patch.

    My Sophos Support request number was 8048083. Perhaps you can refer them to this for the patch (if it is applicable to you).

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