I'm having an error with my VPN configuration to where after giving the client the correct creds, it connect momentarily (10 Seconds) and then drops to attempting to connect in a contentious loop. I know it is not a appliance issue because my coworkers are not having any issues with their instance. I've already tried to uninstall and reinstall the client and using a new config file and ever tired making a new user for the application to be successful. Below are my logs.
Tue May 15 12:13:15 2018 Data Channel Encrypt: Using 256 bit message hash 'SHA256' for HMAC authentication
Tue May 15 12:13:15 2018 Data Channel Decrypt: Cipher 'AES-128-CBC' initialized with 128 bit key
Tue May 15 12:13:15 2018 Data Channel Decrypt: Using 256 bit message hash 'SHA256' for HMAC authentication
Tue May 15 12:13:15 2018 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
Tue May 15 12:13:15 2018 [SophosApplianceCertificate] Peer Connection Initiated with [AF_INET]XXX.XXX.XXX.XXX:8443
Tue May 15 12:13:16 2018 MANAGEMENT: >STATE:1526400796,GET_CONFIG,,,,,,
Tue May 15 12:13:17 2018 SENT CONTROL [SophosApplianceCertificate]: 'PUSH_REQUEST' (status=1)
Tue May 15 12:13:17 2018 PUSH: Received control message: 'PUSH_REPLY,route-gateway 10.81.234.5,ping 45,ping-restart 180,route XXX.XXX.XXX.XXX 255.255.255.255,route 172.31.0.0 255.255.254.0,topology subnet,route remote_host 255.255.255.255 net_gateway,inactive 900 7680,ifconfig 10.81.234.6 255.255.255.0'
Tue May 15 12:13:17 2018 OPTIONS IMPORT: timers and/or timeouts modified
Tue May 15 12:13:17 2018 OPTIONS IMPORT: --ifconfig/up options modified
Tue May 15 12:13:17 2018 OPTIONS IMPORT: route options modified
Tue May 15 12:13:17 2018 OPTIONS IMPORT: route-related options modified
Tue May 15 12:13:17 2018 ROUTE_GATEWAY 10.20.55.253/255.255.255.0 I=10 HWADDR=9c:b6:d0:69:ca:ad
Tue May 15 12:13:17 2018 open_tun, tt->ipv6=0
Tue May 15 12:13:17 2018 TAP-WIN32 device [Ethernet 4] opened: \\.\Global\{22876FB3-DE6A-4001-A5A9-C1100534D35B}.tap
Tue May 15 12:13:17 2018 TAP-Windows Driver Version 9.21
Tue May 15 12:13:17 2018 Set TAP-Windows TUN subnet mode network/local/netmask = 10.81.234.0/10.81.234.6/255.255.255.0 [SUCCEEDED]
Tue May 15 12:13:17 2018 Notified TAP-Windows driver to set a DHCP IP/netmask of 10.81.234.6/255.255.255.0 on interface {22876FB3-DE6A-4001-A5A9-C1100534D35B} [DHCP-serv: 10.81.234.254, lease-time: 31536000]
Tue May 15 12:13:17 2018 Successful ARP Flush on interface [28] {22876FB3-DE6A-4001-A5A9-C1100534D35B}
Tue May 15 12:13:17 2018 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Tue May 15 12:13:17 2018 MANAGEMENT: >STATE:1526400797,ASSIGN_IP,,10.81.234.6,,,,
Tue May 15 12:13:21 2018 TEST ROUTES: 4/4 succeeded len=4 ret=1 a=0 u/d=up
Tue May 15 12:13:21 2018 MANAGEMENT: >STATE:1526400801,ADD_ROUTES,,,,,,
Tue May 15 12:13:21 2018 C:\Windows\system32\route.exe ADD XXX.XXX.XXX.XXX MASK 255.255.255.255 10.20.55.253
Tue May 15 12:13:21 2018 Route addition via service succeeded
Tue May 15 12:13:21 2018 C:\Windows\system32\route.exe ADD XXX.XXX.XXX.XXX MASK 255.255.255.255 10.81.234.5
Tue May 15 12:13:21 2018 Route addition via service succeeded
Tue May 15 12:13:21 2018 C:\Windows\system32\route.exe ADD 172.31.0.0 MASK 255.255.254.0 10.81.234.5
Tue May 15 12:13:21 2018 Route addition via service succeeded
Tue May 15 12:13:21 2018 C:\Windows\system32\route.exe ADD XXX.XXX.XXX.XXX MASK 255.255.255.255 10.20.55.253
Tue May 15 12:13:21 2018 ROUTE: route addition failed using service: The object already exists. [status=5010 if_index=10]
Tue May 15 12:13:21 2018 Route addition via service failed
Tue May 15 12:13:21 2018 Initialization Sequence Completed
Tue May 15 12:13:21 2018 MANAGEMENT: >STATE:1526400801,CONNECTED,SUCCESS,10.81.234.6,XXX.XXX.XXX.XXX,8443,10.20.55.140,53862
Tue May 15 12:13:40 2018 read TCPv4_CLIENT: Connection timed out (WSAETIMEDOUT) (code=10060)
Tue May 15 12:13:40 2018 Connection reset, restarting [-1]
Tue May 15 12:13:40 2018 SIGUSR1[soft,connection-reset] received, process restarting
Tue May 15 12:13:40 2018 MANAGEMENT: >STATE:1526400820,RECONNECTING,connection-reset,,,,,
Tue May 15 12:13:40 2018 Restart pause, 5 second(s)
Tue May 15 12:13:45 2018 Socket Buffers: R=[65536->65536] S=[64512->64512]
Tue May 15 12:13:45 2018 Attempting to establish TCP connection with [AF_INET]XXX.XXX.XXX.XXX:8443 [nonblock]
Tue May 15 12:13:45 2018 MANAGEMENT: >STATE:1526400825,TCP_CONNECT,,,,,,
Tue May 15 12:13:55 2018 TCP: connect to [AF_INET]XXX.XXX.XXX.XXX:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Tue May 15 12:13:55 2018 SIGUSR1[soft,init_instance] received, process restarting
Tue May 15 12:13:55 2018 MANAGEMENT: >STATE:1526400835,RECONNECTING,init_instance,,,,,
Tue May 15 12:13:55 2018 Restart pause, 5 second(s)
Tue May 15 12:14:00 2018 Socket Buffers: R=[65536->65536] S=[64512->64512]
Tue May 15 12:14:00 2018 Attempting to establish TCP connection with [AF_INET]10.255.255.1:8443 [nonblock]
Tue May 15 12:14:00 2018 MANAGEMENT: >STATE:1526400840,TCP_CONNECT,,,,,,
Tue May 15 12:14:10 2018 TCP: connect to [AF_INET]10.255.255.1:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Tue May 15 12:14:10 2018 SIGUSR1[soft,init_instance] received, process restarting
Tue May 15 12:14:10 2018 MANAGEMENT: >STATE:1526400850,RECONNECTING,init_instance,,,,,
Tue May 15 12:14:10 2018 Restart pause, 5 second(s)
Tue May 15 12:14:15 2018 Socket Buffers: R=[65536->65536] S=[64512->64512]
Tue May 15 12:14:15 2018 Attempting to establish TCP connection with [AF_INET]172.31.0.1:8443 [nonblock]
Tue May 15 12:14:15 2018 MANAGEMENT: >STATE:1526400855,TCP_CONNECT,,,,,,
Tue May 15 12:14:25 2018 TCP: connect to [AF_INET]172.31.0.1:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Tue May 15 12:14:25 2018 SIGUSR1[soft,init_instance] received, process restarting
Tue May 15 12:14:25 2018 MANAGEMENT: >STATE:1526400865,RECONNECTING,init_instance,,,,,
Tue May 15 12:14:25 2018 Restart pause, 5 second(s)
Tue May 15 12:14:29 2018 MANAGEMENT: Client disconnected
Tue May 15 12:14:29 2018 Assertion failed at misc.c:779
Tue May 15 12:14:29 2018 Exiting due to fatal error
This thread was automatically locked due to age.
