Sophos xg home install password? (no, its not "admin")

Question

Can someone enlight me? I'm trying to install it on an ESX environment for over two hours now... 
 During installtion I'm asked to provide a password, but where can I find it? Its not the serial number, and its not any password I can find or remember.. And I can't find it in any mail i received.

rrosson · Accepted Answer

In Your first screenshot (VM Configuration) you only have Port1 (LAN) connected this IP is statically set to 172.16.16.16 until you can login via the console and change the network settings like I mentioned in a previous post in this thread. 
 With Port2 (WAN) not connected you will not be receiving an IP address handed out by your pFSense firewall. Also keep in mind this will only give you access to the user portal ( https://dhcp-ip ) and not the admin portal ( https://172.16.16.16:4444 ) which only listens on Port1. 
 Before you re-install you have two options: 
 
 Attempt to login via the console from ESXi with the password of admin and change your network settings on Port1 to match your internal network to allow you to access ( https://local-ip:4444 ) 
 Build a VM that will run a web browser and attach it to the same interface as that you are using for Port1 of your XG Firewall. This VM will get an IP address from the XG VM (its running DHCP Server on this interface). In this newly created VM open the browser and have it go to ( https://172.16.16.16:4444 ) and follow the instructions on the screen. 
 
 Be sure to give the XG VM a few minutes to start all its services since you are only giving it two cores and 2 Gigs of RAM. 
 
 Hope this gets you closer. 
 -Ron

rrosson · Answer

The WAN Side the Dynamic IP you keep pointing your browser to does not expose the admin interface <IP>:4444 to the public side of the firewall. Until you perform the steps below you will not be able to access the GUI or the SSH console. 
 Your screenshot shows that you are running Sophos XG as a VM. If my memory serves me correctly port1 of the firewall will be LAN (172.16.16.16) and port2 will be configured as WAN (DHCP). Since this is a VM login via the console using admin:admin and from the menu select Option 1 (Network Configuration), then Option 1 (Interface Configuration). Take note of the Interface Name, Zone, and IPV4/Netmask values, Hit enter. Follow the prompts and it will ask to Set network Configuration. Here you answer yes. 
 
 The goal here is to configure port1 for your LAN with an IP that will allow you to connect from your LAN side of the network. 
 
 Also make sure your Network interfaces are properly mapped in ESXI for the interface you want it to be. 
 
 Hope this helps. 
 -Ron