Hi,
we experience serveral problems for our clients behind an XG firewall that are trying to comunicate with the microsoft services.
problems experienced:
- office- (and some windows- ) updates not working.
- onedrive sync interruptions/new files not arriving after online update.
- outlook not receiving the latest mails spontaneously. Restarting outlook receives new mails.
By adding some lines in the Web Exceptions, I managed to solve the first 2 problems. there's a "Microsoft windows update" exception that I altered to:
^([A-Za-z0-9.-]*\.)?edgesuite\.net/
^([A-Za-z0-9.-]*\.)?microsoft\.com/
^([A-Za-z0-9.-]*\.)?office365\.com/
^([A-Za-z0-9.-]*\.)?office\.com/
^([A-Za-z0-9.-]*\.)?windowsupdate\.com/
only problem remaining is that new mails are not flowing in without restarting outlook. I'm experiencing this for several customers behind seperate XG firewalls.
does anyone have any sugestions please?
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