Hello everyone,
I hope my discussion is in the right topic - if not please feel free to move it to the right corner.
Today morning my XG (17.0.6 MR-6, home license) was working properly and I was able to connect via SSL VPN with my mobile phone. Later the day someone wanted to connect with L2TP VPN which failed.
I had a look at the web UI to see if there were some issues and indeed the Antivirus service was not running.
After hitting the "Start" button nothing happened so I took a deep look to the AV logs -> /bin/avd: error while loading shared libraries: /sdisk/savapi/libsavapi3.so: invalid ELF header
So far I never had any issues with AV.
I went to the /sdisk/savapi folder and created a copy of libsavapi3.so and deleted the original file, hit the start button of the service again at the Web UI and the service started without any issues - also the log did not mentioned any problems.
Later the day my XG did not respond so I was forced to have a look direct at the firewall (no remote access was able). It booted to failsafe mode as the pattern database (if I remember right) was not there.
Even after flushing the logs + restore factory defaults it was only booting to failsafe mode.
I needed to downgrade to 17.0.5 and reinstalled the 17.0.6 version which worked fine. After that I have imported my weekly backup and the firewall was doing it's job again BUT again the AV is not starting - so I needed to remove the libsavapi3.so file again (otherwise I get an error on any unencrypted website).
Anyone else having such issues with the XG?
By the way: I have different VLANs and manually set the MTU to 9000 to enable jumbo packages which worked without any problems so far.
Kind regards,
Mathias
This thread was automatically locked due to age.
