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Can't Access Web Admin via WAN or LAN

Wilbur Tan

Hi,

I need help with my device. I cant seem to access it via WAN or LAN. I've used the proper port number and IP address. I was able to access it still last week but ever since i changed the access to sophos central, I haven't been able to access it anymore. I want to change it back but I don't know how.

 

Any help would be nice

 

Thanks!



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    Fist of all, a simple question: Is your modem bridged(ppoe) or dhcp?

    If DHCP is the case (meaning if you go to the network->interfaces ->wan(probably port2) from sophos, your ip will be something like 192.168.1.2, then you have to do the following:

    Click on the port which your wan is (eg. Port 2) and on ip assignment choose static ip and enter an ip address (eg. 192.168.1.2 or 192.168.0.2 whatever your router gives you), subnet probably is /24 and gateway your modem's ip (eg. 192.168.1.1 or 192.168.0.1 or what it has). Save.

    Go to your modems' web page and search for DMZ. Enable it and enter the SFOS ip (eg.192.168.1.2 etc) and save. You should be ok.

     

    If it's a bridge, then 2 things happen. Either you haven't checked HTTPS on WAN on Administration-> Device Access or your ISP has dynamic ip which changes before you can find out what it is. You can add a ddns if you like on Network-> Dynamic DNS so you won't have to search for your ip every time.

     

    Last but not least, remember you need httpS to access the page. So it's https://xxx.xxx.xxx.xxx:4444

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  • 0

    Fist of all, a simple question: Is your modem bridged(ppoe) or dhcp?

    If DHCP is the case (meaning if you go to the network->interfaces ->wan(probably port2) from sophos, your ip will be something like 192.168.1.2, then you have to do the following:

    Click on the port which your wan is (eg. Port 2) and on ip assignment choose static ip and enter an ip address (eg. 192.168.1.2 or 192.168.0.2 whatever your router gives you), subnet probably is /24 and gateway your modem's ip (eg. 192.168.1.1 or 192.168.0.1 or what it has). Save.

    Go to your modems' web page and search for DMZ. Enable it and enter the SFOS ip (eg.192.168.1.2 etc) and save. You should be ok.

     

    If it's a bridge, then 2 things happen. Either you haven't checked HTTPS on WAN on Administration-> Device Access or your ISP has dynamic ip which changes before you can find out what it is. You can add a ddns if you like on Network-> Dynamic DNS so you won't have to search for your ip every time.

     

    Last but not least, remember you need httpS to access the page. So it's https://xxx.xxx.xxx.xxx:4444

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