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Can't Access Web Admin via WAN or LAN

Hi,

I need help with my device. I cant seem to access it via WAN or LAN. I've used the proper port number and IP address. I was able to access it still last week but ever since i changed the access to sophos central, I haven't been able to access it anymore. I want to change it back but I don't know how.

Any help would be nice

Thanks!

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0 Sam Thompson over 7 years ago
Hello,

If you have locked yourself out of the WebAdmin, you can enable this again from the CLI.

You will need to either connect via a console cable or SSH and run the below command.

Note this will drop all internet traffic so it will need to be disabled after the changes have been made.

Connect to CLI

Selection option 4

Run system appliance_access enable

Access WebAdmin. Make the changes needed

Run system appliance_access disable

Hope this helps
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0 Oo-T over 6 years ago in reply to Sam Thompson

Thank you for your help.

But I a mean, I am not able to access Admin console from WAN even HTTPS Admin Access is enabled.
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0 Sam Thompson over 6 years ago in reply to Oo-T

Hello,

What happens when you try to access the WebAdmin page from the WAN/LAN?

What did you change when this stopped working?

Thanks.
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0 Oo-T over 6 years ago in reply to Sam Thompson

Hi Sam,

I changed nothing, I was not able able to access the Admin Web Interface from WAN since the beginning.

Form LAN, I can access normally.

Thank you for your help.
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0 Oo-T over 6 years ago in reply to Sam Thompson

Hi Sam,

I changed nothing, I was not able able to access the Admin Web Interface from WAN since the beginning.

Form LAN, I can access normally.

Thank you for your help.
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Children

0 Sam Thompson over 6 years ago in reply to Oo-T

I've just noticed you're a different user to the original post.

If you have any devices upstream from the firewall (ISP route for example) you will need to port forward 4444 to the XG for this to work.

If this does not fix the problem, please open a new thread with the details of everything you have tried so far.

Thank you.
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