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Firmware Upgrade during Initial Setup Fails

Hey Guys,

 

Just received the replacement for my XG125 which Failed.

It arrived with Firmware 17.0.0.80 (as displayed on VGA out)

I ran through the initial setup, which noted that the unit was a support replacement and transferred the active subscriptions across.
During the initial setup, I allowed the unit to download and install the latest 17.0.6.181 firmware.

This was downloaded in about 20 minutes over the ADSL connection.

The XG unit then sat on 100% downloaded for the next 3 hours without progressing to installing the firmware or completing the setup.

 

Eventually I powered down the unit, powerered back up and reran the initial setup, not allowing the unit to download the firmware.

Once the initial setup was complete, I used the Firmware & Backup option to download and install the 17.0.6 firmware.

 

The upgrade during initial setup does not appear to work correctly.

 

Regards

Gavin



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