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Sophos filtering YouTube content using Web browsers different to Chrome

Juan David Arango

Hi community,

Today I'm having a strange situation where I can't access some YouTube videos when I'm using a web browser differents to Google Chrome when the allow all for app or web filter on the FW rule is enable. Once the app and web filter fields are set with none, I can access those videos.

When I use other browser (mozilla, edge, explorer, etc.) once I try to access an URL from one video that I already see in Chrome it appears a message on the YouTube screen saying "This video is restricted. Try to access with a Google Apps account."

Doing little more tests, I found that in the YouTube Channel from the video that I'm facing issues, that video and some others doesn't appear at all in the channel using browsers differents from Chrome.

Any idea where might the issue be? What is happening?

Rgds.



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    Hi,

    what do the logs show? This more than likely has to do with chrome using udp 443 which is not picked up by the current version of XG. You need to add your own block or exception depending on what you are trying to achieve.

    Ian

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  • 0

    Hi,

    what do the logs show? This more than likely has to do with chrome using udp 443 which is not picked up by the current version of XG. You need to add your own block or exception depending on what you are trying to achieve.

    Ian

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