Can't access User Portal with HA enabled

Hi,

i´m not sure, which facility you try to access...

This alert is only for the peer administration IP Webadmin (Port 4444) and indicate, only the "admin" user is allowed for read only access on aux.

User portal should be accessible via Port X (which you can configure on the admin page).

Cheers

I agree, but i try to access the User-Portal via the primary's IP. Same situation if I restart the standby XG, the primary change it's status to standalone.

Hi,

Can you provide some screenshots? 

Issue

Configuration HA/User Portal. 

Cheers

Hi,

so this is my update:

Last night we rebooted both XGs synchronized.

And the problem was gone.

Before we tried from the LAN site and also the WAN site to connect to the User-Portal. In the LAN we used the primarys IP.

A login to the standby XG via the peer address at the Admin Console was possible.

Hi,

so this is my update:

Last night we rebooted both XGs synchronized.

And the problem was gone.

Before we tried from the LAN site and also the WAN site to connect to the User-Portal. In the LAN we used the primarys IP.

A login to the standby XG via the peer address at the Admin Console was possible.