This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Wifi Clients got disconnected from Sophos AP every x minutes

Hi i have a problem, i have a clean installation of XG (SFOS 17.0.5 MR-5).

All my Wifi clients got disconnected every x minutes. 

2018-03-07 07:41:05
Wireless Protection
   
Successfully sent config to AP [A40039B90D24XXX].

But why got the AP15 a new config? Nothing changed at this time.

When a client got disconnected/connected the AP15 get a new configuration, but why?

I have removed the AP already and reconfigured it again, removed power cable of course, too.

 

SYSTEM log from the night:

2018-03-07 04:57:52
DHCP Server
Renew
Lease IP 192.168.0.156 renewed for MAC 68:54:fd:xx:xx:xx
60020
SYSTEM
2018-03-07 04:57:45
DHCP Server
Renew
Lease IP 192.168.0.20 renewed for MAC 00:1a:8c:bxx:xx:xx
60020
SYSTEM
2018-03-07 04:57:42
DHCP Server
Renew
Lease IP 192.168.0.20 renewed for MAC 00:1a:8c:bxx:xx:xx
60020
SYSTEM
2018-03-07 04:57:40
Wireless Protection
Successfully sent config to AP [A40039B90D24xxx].
18007
SYSTEM
2018-03-07 04:54:43
DHCP Server
Renew
Lease IP 192.168.0.156 renewed for MAC 68:54:fd:xx:xx:xx
60020
SYSTEM
2018-03-07 04:54:30
DHCP Server
Renew
Lease IP 192.168.0.20 renewed for MAC 00:1a:8c:bxx:xx:xx
60020
SYSTEM
2018-03-07 04:54:26
DHCP Server
Renew
Lease IP 192.168.0.20 renewed for MAC 00:1a:8c:bxx:xx:xx
60020
SYSTEM
2018-03-07 04:54:25
Wireless Protection
Successfully sent config to AP [A40039B90D24xxx]
 

awed.log:

018-03-07 05:22:26 Use of uninitialized value $clientiplist in split at /</bin/awed>WP_connected_clients.pm line 917.
2018-03-07 05:22:26 1 WP_connected_clients::get_client_ip
2018-03-07 05:22:26 2 WP_connected_clients::check_lease
2018-03-07 05:22:26 3 WP_connected_clients::update_clients
2018-03-07 05:22:26 WARN -------------------------------------------------------

2018-03-07 22:01:09 [MASTER] new connection from 192.168.0.20:58468
2018-03-07 22:01:09 [A40039B90D24987] AP15 from 192.168.0.20:58468 identified as A40039B90D24xxx
2018-03-07 22:01:09 Could not read from file '/tmp/awed/A40039B90D24xxx.pid': No such file or directory
2018-03-07 22:01:09 [A40039B90D24xxx] (Re-)loaded identity and/or configuration
2018-03-07 22:01:14 [A40039B90D24xxx] ll_read: dead socket: Interrupted system call
2018-03-07 22:01:14 [A40039B90D24xxx] disconnected. Close socket and kill process.
2018-03-07 22:01:37 [MASTER] updating DB for AP A40039B90D24xxx with new channels (1 -> 9)
2018-03-07 22:03:40 [A40039B90D24xxx] ll_read: dead socket: Resource temporarily unavailable
2018-03-07 22:03:40 [A40039B90D24xxx] disconnected. Close socket and kill process.
2018-03-07 22:03:43 [MASTER] new connection from 192.168.0.20:58487
2018-03-07 22:03:43 [A40039B90D24xxx] AP15 from 192.168.0.20:58487 identified as A40039B90D24xxx
2018-03-07 22:03:43 Could not read from file '/tmp/awed/A40039B90D24xxx.pid': No such file or directory
2018-03-07 22:03:43 [A40039B90D24xxx] (Re-)loaded identity and/or configuration
2018-03-07 22:04:07 [MASTER] new connection from 192.168.0.20:58492

 

AP Firmware
11.0.001
-
18:06:31, Mar 02 2018

Please help! Thanks in advance.



This thread was automatically locked due to age.
Parents Reply
  • Hi Mario,

    Are you using a different power adaptor with the Sophos AP15 instead of using the Sophos provided one? We have few cases reported where it was an adaptor issue and we provided an RMA for these devices. The power rating requirement for your AP might be 12v and 1Amp. Please check this information on the back side of the AP.

    Thanks

Children