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Captive Portal certificate error

Saquib Akhtar

I upgraded the Cyberoam 50inG to Sophos 17.05 MR-5.

But when any client is opening captive portal for logging in, it gives certificate error.

Error: THE ROOT CA CANNOT BE VALIDATED/TRUSTED.

It's the problem with all client's as now captive portal is redirected via HTTPS.

I have regenerated the appliance certificate but still the problem persists.

What is the resolution?



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    Saquib,

    you need to import the CA inside your browser in order to aboid the certificate error. The other option is to use HTTP on captive portal. Go to Authentication > Services> Last section of the page: Untickt Captive Portal uses HTTPS.

    Regards

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  • 0

    Saquib,

    you need to import the CA inside your browser in order to aboid the certificate error. The other option is to use HTTP on captive portal. Go to Authentication > Services> Last section of the page: Untickt Captive Portal uses HTTPS.

    Regards

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