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How do I get rid of Sandstorm Module Expired message?

Bill Roland

Hi all,

I evaluated the Sandstorm module and decided not to buy.  However the XG warns me with an Alert in the messages area that Sandstorm has expired.  A) I know this, B)I don't want to buy it and I don't want to see this alert. 

How do I permanently dismiss this alert?  I haven't found a way yet. 

Thanks in advance.



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    The somewhat unhelpful issue is this:

    The licensing system is telling the XG that the license has expired.

    The XG is correctly displayed the expired license.

     

    The solution is probably somewhere in the licensing system.  Not in the XG.  So the XG bug is closed.

    I know nothing about the licensing system.  Maybe contact the reseller or Sophos asking for the sandstorm license to be changed to "not licensed" ?

  • +1 in reply to Michael Dunn

    I asked support about doing this and they stated that it cannot be done.  Apparently it never crossed anyone's mind that someone may want to activate an evaluation and then may end up not buying it?  Seems kind of silly to me but, in the grand scheme of life its a minor annoyance at best.  

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  • +1 in reply to Michael Dunn

    I asked support about doing this and they stated that it cannot be done.  Apparently it never crossed anyone's mind that someone may want to activate an evaluation and then may end up not buying it?  Seems kind of silly to me but, in the grand scheme of life its a minor annoyance at best.  

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