Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 9 replies
  • Answers 2 answers
  • Subscribers 31 subscribers
  • Views 19210 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Windows 10 updates are blocked. cant install 1703

plans

I get instant error, when i try to update the PCs in our Company. I Thing Sophos XG is blocking that.


Something went wrong

Microsoft can't install important security updates on your PC.


Please contact Microsoft Support for help with this error.

Please provide the support representative with this error code: 0x80190001

 

---

under Web Exceptions i got this: But it does not help....

Microsoft Windows Update
Allows Windows Update without content scanning side effects.
Zutreffende URLs:
^([A-Za-z0-9.-]*\.)?live\.com\.?/
^([A-Za-z0-9.-]*\.)?microsoft\.com/
^([A-Za-z0-9.-]*\.)?windowsupdate\.com


This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    its not the XG, its a Microsoft Bug.

    Search the Error-Code on MS and you find a lot of Posts

  • 0 in reply to Poldy

    it IS the XG !! I need some help please :-)

    This is the screen when i go trouh Sopohos with my Windows 10 PC. (Gateway 192.168.0.2 <- the Sophos XG)

    I can click on Try Again, but it comes instant this error.

    When i dont go trough the Sophos XG -  i changed my gateway in Network settings to Router (Gateway 192.168.0.1 <- normal Router) - no Problems after i hit Try Again.

     

    So what to do now in the XG? Have a couple of PCs, and i dont want to change the Settings at all.

  • 0 in reply to plans

    Hi,

     

    do you use V17.0 MR5? 

    There is an issue with Microsoft updates in the Proxy - Fixed in MR5. 

    Cheers 

Reply Children