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Very High CPU usage since some days

Hello, 

 

i've got a question about the CPU Usage of my Sophos XG... 

 

What is my problem: 

- In the last days i ofen "saw" the page: You are offline, or the website is temporaly not available. 

So i've started to look out where my problem is. After sine traces i realized, that there is a very High packet loss on the first HOP. (192.168.2.1 is the IP of my Sophos XG Firewall)

 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 23 | 473 | 365 | 0 | 0 | 3 | 0 |
| 62.155.241.147 - 1 | 898 | 896 | 4 | 6 | 83 | 4 |
| 62.155.241.147 - 1 | 898 | 896 | 4 | 6 | 68 | 4 |
| 217.5.118.26 - 1 | 887 | 882 | 9 | 13 | 80 | 10 |
| 62.157.250.46 - 1 | 879 | 872 | 10 | 14 | 78 | 11 |
| No response from host - 100 | 181 | 0 | 0 | 0 | 0 | 0 |
| 108.170.235.250 - 1 | 887 | 882 | 12 | 21 | 287 | 17 |
| 216.239.40.235 - 1 | 883 | 877 | 10 | 15 | 177 | 11 |
| fra16s08-in-f3.1e100.net - 1 | 883 | 877 | 10 | 14 | 71 | 13 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

The command: Show network interfaces shows following to me: 

 

console> show network interfaces                                                
GuestAP          Zonetype:UNBOUND MAC Address:F2:66:D6:F4:D7:6D  MTU:1500       
                 IPv4 Addr(s): 10.255.0.1/24 Bcast:10.255.0.255                 
                 UP BROADCAST MULTICAST                                         
                 RX State: packets:0 bytes:0 (0.0 B)                            
                           errors:0 dropped:0 overruns:0 frame:0                
                 TX State: packets:0 bytes:0 (0.0 B)                            
                           errors:0 dropped:0 overruns:0 carrier:0              
                                                                                
                                                                                
Port1            Zonetype:LAN  MAC Address:00:11:6B:71:7D:8B  MTU:1500          
                 IPv4 Addr(s): 192.168.10.1/24 Bcast:192.168.10.255             
                 IPv6 Addr(s): fe80::211:6bff:fe71:7d8b/64 (link-local)         
                 Speed:1000Mb/s Full Duplex  Auto Negotiation:yes               
                 UP BROADCAST RUNNING MULTICAST                                 
                 RX State: packets:150018920 bytes:91247118430 (84.9 GiB)       
                           errors:0 dropped:0 overruns:0 frame:0                
                 TX State: packets:259983106 bytes:330102394868 (307.4 GiB)     
                           errors:0 dropped:0 overruns:0 carrier:0              
                                                                                
                                                                                
Port1.20         Zonetype:LAN  MAC Address:00:11:6B:71:7D:8B  MTU:1500          
                 IPv4 Addr(s): 192.168.2.1/24 Bcast:192.168.2.255               
Pv6 Addr(s): fe80::211:6bff:fe71:7d8b/64 (link-local)                           
peed:1000Mb/s Full Duplex  Auto Negotiation:yes                                 
                 UP BROADCAST RUNNING MULTICAST                                 
                 RX State: packets:149375975 bytes:87886704844 (81.8 GiB)       
                           errors:0 dropped:0 overruns:0 frame:0                
                 TX State: packets:202371078 bytes:323515094036 (301.2 GiB)     
                           errors:0 dropped:0 overruns:0 carrier:0     


Even I could realize, that my CPU sometimes is very high. 

top - 18:22:18 up 15 days,  3:40,  1 user,  load average: 3.23, 3.53, 4.86      
Tasks: 359 total,   3 running, 356 sleeping,   0 stopped,   0 zombie            
Cpu(s): 24.0%us,  0.9%sy,  0.0%ni, 71.9%id,  2.7%wa,  0.0%hi,  0.6%si,  0.0%st  
Mem:   6102592k total,  3529112k used,  2573480k free,    60440k buffers        
Swap:  1535816k total,   423000k used,  1112816k free,   682528k cached         
 Unknown command                                                                
  PID  PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                     
 4343  20   0 38212  23m 3332 R 57.2  0.4 272:59.05 apiInterface                
 4364  20   0 21948 9712 2528 S 16.1  0.2   5:06.94 garner                      
 4345  20   0 38588  26m 3304 R 14.8  0.4 205:34.02 readobject                  
13054  20   0  553m 443m 3896 S  2.3  7.4  10:29.09 snort                       
13050  20   0  553m 443m 3828 S  1.6  7.4  13:19.68 snort                       
13052  20   0  553m 443m 3900 S  1.6  7.4  12:06.90 snort                       
13056  20   0  553m 444m 3884 S  1.3  7.5  11:45.30 snort                       
 3157  20   0  5000 1284  868 R  1.0  0.0   0:00.50 top                         
 5059  20   0 69984  35m 3856 S  1.0  0.6  84:48.37 garner                      
 5857  20   0 31016 3392 2188 S  0.7  0.1 126:29.51 ctipd.bin                   
 7811  20   0  588m 187m 3492 S  0.7  3.1 248:31.72 awarrenhttp                 
29738  20   0 52592  14m 8992 S  0.7  0.2   0:09.93 postgres                    
    7  20   0     0    0    0 S  0.3  0.0  21:44.05 rcu_sched                   
 2991  20   0 47020 4856 3844 S  0.3  0.1   0:00.24 postgres                    
 5834  20   0  212m 2668 2192 S  0.3  0.0   5:02.94 awarrensmtp                 
13082  20   0 21160  936  748 S  0.3  0.0   0:23.81 conntrack                   
18110  20   0 47740 8476 6828 S  0.3  0.1   0:02.16 postgres 


Does someone have an idea, what i can do ?

Could it be possible, that the HDD is going down?

THanks a lot for helping me



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