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Connection List showing no records

Alasdair

So I've got a XG210 and a XG135 here that both list nothing under Diagnostics >> Connection List

No filters applied but it's showing "No Records Found"

Both are currently running v17 MR-5 but issue existed in MR-3 before i did the upgrade

This doesn't seem to be normal behavior or am I missing something.

Anyone else experiencing this?



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  • 0

    Hi Alasdair

     

    I am experiencing the exact same problem on multiple appliances (X210, CR100iNG and Sophos XG Home) and it seems that this issue started to occur when v17 with Sync App control was released. It also seems that when Traffic shaping is applied on the SyncAppCtl Discovered applications, the "Connection List" becomes "No Records Found". On some occasions the "Live Connections" and "Packet Capture" also becomes "No Records Found".

     

    I do have a case open with support which they are busy investigating.

     

     

     

Reply
  • 0

    Hi Alasdair

     

    I am experiencing the exact same problem on multiple appliances (X210, CR100iNG and Sophos XG Home) and it seems that this issue started to occur when v17 with Sync App control was released. It also seems that when Traffic shaping is applied on the SyncAppCtl Discovered applications, the "Connection List" becomes "No Records Found". On some occasions the "Live Connections" and "Packet Capture" also becomes "No Records Found".

     

    I do have a case open with support which they are busy investigating.

     

     

     

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  • 0 in reply to Marc Rossouw

    I too just started experiencing the same issue. Still running SFOS 17.0.3 MR-3, have not updated the firmware. Was displaying Live connection info and then the next time I log in to view it just stopped displaying live connection data. 

    Anyone here get a resolution to this?