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Shut down Sophos Mobile Control Server and remove all devices and users

Our company was acquired and I am looking for the best way to shut down Sophos Mobile Control server and decomission all the devices. Is there a way to send out a mass decomission to all devices? I do not need to keep any of the profiles or settings on people devices. Obviously I do not want to wipe them either though. Just remove all the company profiles and settings and return them to original.

Thanks for the help.

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0 helloworld over 9 years ago

philyboy1,
You could design a task bundle to remove mobile control/provisioning profiles/data from the devices but a decommission completes it gracefully and strips out everything mobile control did while leaving the phone/data intact.
You can always upgrade to Mobile Control 5, then run the decommission. But the jump from 4>5 is a pretty big application change as a lot was overhauled between the releases.
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Lee Anderson | Manager, Technical Support

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0 helloworld over 9 years ago

philyboy1,
You could design a task bundle to remove mobile control/provisioning profiles/data from the devices but a decommission completes it gracefully and strips out everything mobile control did while leaving the phone/data intact.
You can always upgrade to Mobile Control 5, then run the decommission. But the jump from 4>5 is a pretty big application change as a lot was overhauled between the releases.
:57527

Lee Anderson | Manager, Technical Support

*Sign up for SMS notifications here or check the status of Sophos Central here.
Cancel
Vote Up 0 Vote Down

Cancel

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