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ActiveSync not disabling on non compliant devices?

MrS

Has anyone managed to get the ActiveSync to disable correctly when a device becomes non compliant?

I have iPad's & iPhones that are showing as non compliant in SMC as I have removed the passcode, and yet I am still able to access, send & recieve email using the enterprise exchange server? Are there any other steps that you need to do?

Thanks

:32913


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  • 0

    Wondering if the OP or anyone found a solution to this.  I have the same issue.

    EAS works fine on the phone if hitting exchange server directly.  Can't connect through SMC.domain.com as email server.  Made sure phone isn't blocked via compliance issue.  I get the following in the EASProxy.log file on the SMC server:


    2013-06-17 12:38:02,762 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] verify user 'XXXX' with active sync id 'HTCe11e182587a92d6b1172bdb99aa5e', deviceType is 'HTCOne', user-agent is 'Android-EAS/6.0.2313181912.565089.518216', protocol version is '2.5', request method is 'OPTIONS'
    2013-06-17 12:38:02,772 WARN [EASP_HTCe11e182587a92d6b1172bdb99aa5e easproxy.db.DataBaseAccess] could not find database entry for ActiveSync id HTCe11e182587a92d6b1172bdb99aa5e
    2013-06-17 12:38:02,772 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] active sync id is unknown, try to resolve username to a device
    2013-06-17 12:38:02,772 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ActiveSyncIdResolver] resolveActiveSyncId()
    2013-06-17 12:38:02,782 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ActiveSyncIdResolver] failed to resolve active sync id 'HTCe11e182587a92d6b1172bdb99aa5e', could not find a matching device
    2013-06-17 12:38:02,782 WARN [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] could not resolve active sync id 'HTCe11e182587a92d6b1172bdb99aa5e' to a device
    2013-06-17 12:38:02,782 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] cache permission for device id 'HTCe11e182587a92d6b1172bdb99aa5e', traffic is forbidden, expiration Mon Jun 17 12:38:32 EDT 2013

    :40887
Reply
  • 0

    Wondering if the OP or anyone found a solution to this.  I have the same issue.

    EAS works fine on the phone if hitting exchange server directly.  Can't connect through SMC.domain.com as email server.  Made sure phone isn't blocked via compliance issue.  I get the following in the EASProxy.log file on the SMC server:


    2013-06-17 12:38:02,762 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] verify user 'XXXX' with active sync id 'HTCe11e182587a92d6b1172bdb99aa5e', deviceType is 'HTCOne', user-agent is 'Android-EAS/6.0.2313181912.565089.518216', protocol version is '2.5', request method is 'OPTIONS'
    2013-06-17 12:38:02,772 WARN [EASP_HTCe11e182587a92d6b1172bdb99aa5e easproxy.db.DataBaseAccess] could not find database entry for ActiveSync id HTCe11e182587a92d6b1172bdb99aa5e
    2013-06-17 12:38:02,772 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] active sync id is unknown, try to resolve username to a device
    2013-06-17 12:38:02,772 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ActiveSyncIdResolver] resolveActiveSyncId()
    2013-06-17 12:38:02,782 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ActiveSyncIdResolver] failed to resolve active sync id 'HTCe11e182587a92d6b1172bdb99aa5e', could not find a matching device
    2013-06-17 12:38:02,782 WARN [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] could not resolve active sync id 'HTCe11e182587a92d6b1172bdb99aa5e' to a device
    2013-06-17 12:38:02,782 INFO [EASP_HTCe11e182587a92d6b1172bdb99aa5e smartphone_solutions.easproxy.ProxyServlet] cache permission for device id 'HTCe11e182587a92d6b1172bdb99aa5e', traffic is forbidden, expiration Mon Jun 17 12:38:32 EDT 2013

    :40887
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