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ActiveSync not disabling on non compliant devices?

Has anyone managed to get the ActiveSync to disable correctly when a device becomes non compliant?

I have iPad's & iPhones that are showing as non compliant in SMC as I have removed the passcode, and yet I am still able to access, send & recieve email using the enterprise exchange server? Are there any other steps that you need to do?

Thanks

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0 SDU over 12 years ago

Hi Dirk,
you should make sure the following things are fullfilled:
1. The EAS Proxy feature of SMC is successfully installed and configured correctly to point to your Exchange ActiveSync server.
2.The mailbox of the userwhich should get email access has activated the ActiveSync feature.
3. Your device uses an email profile using the SMC server as the email server.
4. The device is shown in SMC as compliant
If these things are fullfilled, the email access should be possible.

Best regards
Stefan
:39659
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0 SDU over 12 years ago

Hi Dirk,
you should make sure the following things are fullfilled:
1. The EAS Proxy feature of SMC is successfully installed and configured correctly to point to your Exchange ActiveSync server.
2.The mailbox of the userwhich should get email access has activated the ActiveSync feature.
3. Your device uses an email profile using the SMC server as the email server.
4. The device is shown in SMC as compliant
If these things are fullfilled, the email access should be possible.

Best regards
Stefan
:39659
Cancel
Vote Up 0 Vote Down

Cancel

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ActiveSync not disabling on non compliant devices?

Submitted a Tech Support Case lately from the Support Portal?