Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 2 replies
  • Answers 1 answer
  • Subscribers 7 subscribers
  • Views 5547 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

android encryption

Andrew Mullins

we are running the latest version of SMC, just recently when android devices, (Specifically Samsung smart ultra 6) when encryption is enabled on the device SMC is flagging the device as none compliant and stating "Encryption not active: default encryption key is used" i have been unable to find any relevant info relating to this messages as yet, can anyone offer any advise?
many thanks in advance.



This thread was automatically locked due to age.
Parents
  • 0

    Hi Andrew,

    most likely the devices do not defined the setting  "Require PIN on startup" . This means that the default encryption key is used for the device instead of a customer one derived from the PIN. Please see this article how to change the setting.

    Hope that helps.

    Best regards
    Stefan

Reply
  • 0

    Hi Andrew,

    most likely the devices do not defined the setting  "Require PIN on startup" . This means that the default encryption key is used for the device instead of a customer one derived from the PIN. Please see this article how to change the setting.

    Hope that helps.

    Best regards
    Stefan

Children
Unfiltered HTML