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App already scheduled for managemant 6.1.4

Hello Folks!,

I've encounterd this problem once before in version 5.XX. It was not solvable back then. With Version 6.0.5 it was solvable. If the app has failed, it was possible, to go into "apps" --> "deinstall" --> "user/device" --> all listed apps were shown , "click the failed app" --> "deinstall process started" --> "done" --> "push the app again"´--> complete!

This is not possible anymore (6.1.4). The failed app is shown under installed apps, on the device (iPadPro) itself, like 0.0MB and Name like "?*AppName", but it's not listed if I want to deinstall it via the way above!

The "trash" icon (which is new) is aswell not shown on the app. Is there any other way to solve this issue without reinstalling the whole ipad?

I've synchronized the ipad more than once, it not helped the MDM to gather new data.

[12026][MCMDMErrorDomain]The app “info.lundkvist.Airports” is already scheduled for management.

Any ideas?

-Greetz

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0 MatthiasPauli over 8 years ago

The app is not installed correctly. There is no icon on any homescreen. But MDM tells me that this app is installed. It is shown in the iPadPro details under installed applicaitons.

Here is a pic!
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0 MatthiasPauli over 8 years ago in reply to MatthiasPauli

I have spoken with the Sophos Servicedesk about this issue. They weren't aware of this possibility to delete failed apps. It worked definitely on 6.0.5 and they will investigate and reestablish this option.
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0 SDU over 8 years ago in reply to MatthiasPauli

Hi Matthias,

our development team will have a look into this issue.

Best regards
Stefan
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