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SMC 6.1.4: DEP-enrolled iPad requires Apple ID for App-Installation

Detlef

Good Morning and TGIF,

The good news: My SMC-Server is integrated in my DEP-Portal and all my iPads are automatically attached to the SMC-Server. When I reset one of my iPads, it comes up (after the wifi-configuration) with the installation via DEP and the iPad shows up in my SMC-Server under "devices".

Problem 1: The device is NOT managed. Only the EAS is checked as OK.

Problem 2: The installation of any app (control-app or other app) from the VPP requires an apple ID.

Problem 3: An App cannot be installed directly via "Installation" to this iPad, it does not show up to be chosen for installation. BUT I can choose a task bundle to install an app. The installation of an own app from our own app store works fine!

So there's mainly the problem to install VPP-Apps from the app-store and getting the device into the managed state.

Cheers

/Detlef



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    Problem 1 solved: When I do not activate "Install SMC-App" in the DEP-Profile, then the new iPad is shown as managed.

    The installation of the control-app via VPP shows as error:

    20.05.2016 10:27 Ein MDM-Befehl konnte nicht ausgeführt werden. -45 Endgültig fehlgeschlagen

    But I can see that a license is checked out for the App in my VPP:

    NameBeschreibungModellBetriebssystemBesitzerGruppeBenutzerE-Mail-AdresseLetzter Kontakt
    		iPad Apple DEP enrolled iPad Air 2 Space Gray 16 GB iOS 9.3.2 Firma Default --- vor einigen Minuten

    Found something on the net: http://simplemdm.com/2016/05/16/apple-releases-ios-9-3-2/ says that this problem should be solved but as I experienced today: It isn't. So maybe 9.3.3? 

    Cheers

    /Detlef

Reply
  • 0

    Problem 1 solved: When I do not activate "Install SMC-App" in the DEP-Profile, then the new iPad is shown as managed.

    The installation of the control-app via VPP shows as error:

    20.05.2016 10:27 Ein MDM-Befehl konnte nicht ausgeführt werden. -45 Endgültig fehlgeschlagen

    But I can see that a license is checked out for the App in my VPP:

    NameBeschreibungModellBetriebssystemBesitzerGruppeBenutzerE-Mail-AdresseLetzter Kontakt
    		iPad Apple DEP enrolled iPad Air 2 Space Gray 16 GB iOS 9.3.2 Firma Default --- vor einigen Minuten

    Found something on the net: http://simplemdm.com/2016/05/16/apple-releases-ios-9-3-2/ says that this problem should be solved but as I experienced today: It isn't. So maybe 9.3.3? 

    Cheers

    /Detlef

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