Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 2 replies
  • Answers 1 answer
  • Subscribers 8 subscribers
  • Views 6368 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to connect the SMC6 to UTM?

ShidongWang

I followed this article to configure the Connection, but failed.

https://community.sophos.com/kb/en-us/120898

Where can I find the error log or something like that? Please help.



This thread was automatically locked due to age.
  • 0

    We have the same problem.

    In the SMC log on the UTM we get this errors:

    2016:05:11-16:57:01 vpn smcc[20771]: SMC client started

    2016:05:11-16:57:01 vpn smcc[20771]: mode of operation: push
    2016:05:11-16:57:01 vpn smcc[20771]: pushing config: $VAR1 = {
    2016:05:11-16:57:01 vpn smcc[20771]: 'system_id' => '36372e2d-5843-31ca-a645-XXXXXXXX',
    2016:05:11-16:57:01 vpn smcc[20771]: 'pkcs12s' => {},
    2016:05:11-16:57:01 vpn smcc[20771]: 'version' => '2016-05-11 16:57:00'
    2016:05:11-16:57:01 vpn smcc[20771]: };
    2016:05:11-16:57:01 vpn smcc[20771]: login failed: 500 Can't connect to smc.XXX:443 (certificate verify failed)
    2016:05:11-16:57:01 vpn smcc[20771]: could not login to SMC server
    2016:05:11-16:57:01 vpn smcc[20771]: exiting due to fatal error
    We have configured an public-signed wildcard certificate for our domain (RAPID SSL) on the smc.
    Does the UTM need the public CA for using NAC ?
    Thanks!
    Greg
  • 0

    Hi All,

    the procedure within the KBA still works. However, you must make sure that the SSL certificate validation is working properly.

    Perhaps a PFX file was used for the SMC Server and the SMC server does not have the complete certificate chain imported?

    Try to use the steps in this KBA and re-import the certificate to the SMC server.

    Best regards
    Stefan