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SOPHOS MISSED MALWARE

I've had Sophos installed for a year maybe and THOUGHT I had the best AV protection BUT MALWAREBYTES has just found 2 HIGH RISK Malware Plugs ins Adware.lgexin that were installed by 360 camera app that are specifically designed to STEAL user PERSONAL details and of which SOPHOS TOTALLY MISSED AND I had it all set correctly. *UPDATE* OPERA HAS JUST BLOCKED A MALICIOUS SITE & SOPHOS MISSED IT COMPLETELY DESPITE SOPHOS WEB GUARD BLOCK ON ?? EXPLAIN DEVS ? PS, I'M KEEPING SOPHOS as everyone makes mistakes and I like the product BUT ACTIVATING MALWAREBYTES 24/7 Thank You

:1020819


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  • I have uninstalled the application as the Devs state the app is 'SAFE' BUT it STILL contains the Trojan detailed in my 1st post and MALWAREBYTES detected it STRAIGHT Away But Sophos did not. The Camera app is READILY available from the Google play store and is called Camera360 Ultimate and is by the company PinGuo Inc. And the Trojan is ALSO contained in their second app called MIX by Camera360. ALL YOU HAVE TO DO IS download them from the play store and PinGuo from CHINA say it's nothing to worry about BUT MALWAREBYTES state it is a Trojan that steals users personal info. SOPHOS NEVER detetected it at all so WHO AM I TO BELIEVE ? Do i have to install a new AV when I like Sophos or is this *TROJAN* SAFE and nothing to worry about? I MEAN, I CONDUCT business on my android Samsung Galaxy S5 Lollipop 5.0 PLEASE ADVISE ASAP and thank you

    :1020823
Reply
  • I have uninstalled the application as the Devs state the app is 'SAFE' BUT it STILL contains the Trojan detailed in my 1st post and MALWAREBYTES detected it STRAIGHT Away But Sophos did not. The Camera app is READILY available from the Google play store and is called Camera360 Ultimate and is by the company PinGuo Inc. And the Trojan is ALSO contained in their second app called MIX by Camera360. ALL YOU HAVE TO DO IS download them from the play store and PinGuo from CHINA say it's nothing to worry about BUT MALWAREBYTES state it is a Trojan that steals users personal info. SOPHOS NEVER detetected it at all so WHO AM I TO BELIEVE ? Do i have to install a new AV when I like Sophos or is this *TROJAN* SAFE and nothing to worry about? I MEAN, I CONDUCT business on my android Samsung Galaxy S5 Lollipop 5.0 PLEASE ADVISE ASAP and thank you

    :1020823
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