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Synchs not working on iPhones

jcamacho

Hello,

I have recently upgraded the SMC from  3.0 to 3.6 and updated the APN certificate.

When i check the Devices  page i've noticed a high percentage of iPhones have  not synchronized since the upgrade of the System and APN update.

when i try to manually synch the phone from the console ( Refresh Data ) the job hangs in 'Task View' and doesn't seem to do anything.

Any help would be greatful.

Jason

:51122


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  • 0

    We are using SMC 4 and the SMC application background sync is currently broken. See my last post here: /search?q= 49014

    Sophos have confirmed that this is a defect and I'm waiting on a fix.

    This may or may not be the same for you. I'd see if anyone has any suggestions, and if not, raise a support case with Sophos...

    :51462
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  • 0

    We are using SMC 4 and the SMC application background sync is currently broken. See my last post here: /search?q= 49014

    Sophos have confirmed that this is a defect and I'm waiting on a fix.

    This may or may not be the same for you. I'd see if anyone has any suggestions, and if not, raise a support case with Sophos...

    :51462
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