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Sophos Mobile Control client flag

Hello,

Page 34 of the Sophos Mobile Control Administrator guide (2.5) states "If the Sophos Mobile Control client needs to be reinstalled because the device has been reset/formatted, the Sophos Mobile Control client flag in the device’’’’s properties has to be reset before entering the wizard. This causes the server to remove all data of previous synchronizations."

How do i this? Because i had to reset the ipad and now SMC will not install correctly and i think this is the issue. Please help.

:36795


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