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Deploying MDM Agent without Google Play Store

Gorek

Hello,

we're thinking about the usage of Android-Devices as SIP-Clients. For this i want to deploy the Sophos MDM-Client without any access to the Google Play Store.

I've setup an test enviroment where i integrated the Sophos MDM-Client APK local on the MDM-Server. When i try to configure the phones over the Self-Service-Portal, the MDM-Client-Installation starts, but after the App is installed, the configuration  got stuck and the next step didn't start.

Is there any workaround for such an solution?

Best regards

Robby

:47571


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    Hi Robby,

    I just retested it with one of our servers to make sure it is not a general issue.

    Simply uploading the package and adding it to a task bundle worked for me.

    I am not sure what is exactly happening on your server and it is hard to tell by guessing,
    Maybe you should raise a support request and provide all details you are doing including the SMC server logs located at %MDM_HOME%\logs

    Best regards

    Stefan

    :47715
Reply
  • 0

    Hi Robby,

    I just retested it with one of our servers to make sure it is not a general issue.

    Simply uploading the package and adding it to a task bundle worked for me.

    I am not sure what is exactly happening on your server and it is hard to tell by guessing,
    Maybe you should raise a support request and provide all details you are doing including the SMC server logs located at %MDM_HOME%\logs

    Best regards

    Stefan

    :47715
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